The Department of Labor and Industry recently opened a new phone line to help Pennsylvanians who have questions or concerns pertaining to the Pandemic Unemployment Assistance (PUA) program. Claimants can call 855-284-8545 for assistance from 8 a.m. to 3 p.m., Monday through Friday. Claimants can also get help via email at UCPUA@pa.gov.
The new helpline is for PUA claimants only. Individual who have questions about the state’s regular Unemployment Compensation program can call 888-313-7284 or email UChelp@pa.gov.